Rated and Reviewed: How To Pick a Trustworthy Mover
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If you are planning a move, you may be asking yourself a lot of questions. How do I pick the right moving company? What do I need to look for before hiring a mover? How do I know I can trust my mover?
For many, the decision is made based on personal recommendations and online reviews, but do you know what to look for when researching moving companies? We are going to give you tips and tricks to make sure that you are accurately assessing a moving company’s online reputation during your research.
Look at More than Price When Hiring a Moving Company
Hiring a mover is about more than just a good price. Make sure you look at all aspects of a company before choosing them to move all of your belongings. Make sure you are comparing any moving estimates you receive.
What To Look For
When researching potential moving companies, make sure you look at the entire company. Here are some things to look for:
- Online Reviews
- Personal Recommendations
- Price Range
- Areas they Service
- Move coordination services
- Specialty moving and transportation Services Offered
- Storage options
- Valuation Protection
Not sure what a full service move looks like? Here is ‘What to Expect When You Book A Full-Service Move’.
If you and your family are planning a long distance move, it’s also important to know ‘How to Choose The Best Long Distance Mover’. Long distance moves create a variety of additional “must do” tasks. But, you can make moving to a new city simple with these super simple tips.
Recommendations and referrals don’t always have to be from people you know, and it’s always a great idea to check out online reviews. As you read online reviews, here are a few important things to keep in mind.
Remember the Big Picture
Reviews are subjective and only represent one person’s experience or opinion. Try not to get hung up on one bad review in a sea of good reviews. Additionally, it’s important to know that online reviews only reflect the experiences of a small sample of real customers. Studies show that only about 1.5% of total consumers leave reviews.
Most consumers only feel the need to leave a review when they have had a negative experience. Read negative reviews with an eye for context. A calm and honest critique of a company is most likely more trustworthy and credible than a review that is bad-mouthing a company without any substantial reasoning.
Use the most reputable online review platforms as you search for online reviews. The most recommended being Google My Business, Better Business Bureau (BBB), or directly on that company’s website.
Look Out For Fake Reviews
While not overly common, fake reviews do exist. Fake reviews can be positive or negative, and it can be hard to decipher a fake review over a real one. If a review contains many of these common characteristics, it may not be trustworthy.
- Too few details about who is leaving the review
- Extreme reviews, either 1-star or 5-star
- Too vague or overly technical wording
- Unverified purchase
- If no other reviewers have found the review “helpful”
Outside of checking online reviews, be sure to ask people in your area who they recommend. Ask family and friends if they have any recommendations. They will be honest about their experience and most people you know have moved at least once.
If you have a realtor helping you buy or sell your home, ask them if they have any companies they recommend to clients. If you know of anyone that just moved to or from your current neighborhood, ask them about the experience they had with their moving company.
Hear what our customers are saying about their experience:
Benefits of an Agency Network
ADSI Moving Systems is an agent for United Van Lines, giving us access to an international network of agent partners to help service moves, no matter whether they are across town or around the world.
United Van Lines simplifies moving. Our network strives to integrate the latest technology, sophisticated customer service, and federal highway safety regulation standards that put people first. As an agent for United, we offer comprehensive moving services that can include packing and unpacking, car shipping, debris removal, and storage services and more, across our network. This is what our customers have to say about our services.
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